Privacy Policy

Effective Date: 05/12/2025

NeoHome ("we", "our", "us") is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable EU data protection laws.

1. Data Controller

NeoHome is the data controller responsible for your personal data.

2. Information We Collect

We collect and process personal data including: identity data (name, username), contact data (email, phone, address), transaction data (payment details, purchase history), technical data (IP address, browser type), and usage data (how you use our website).

3. How We Use Your Data

We use your data to: process orders, manage your account, send marketing communications (with consent), improve our services, and comply with legal obligations.

4. Your Rights Under GDPR

You have the right to: access your data, rectify inaccurate data, erase your data, restrict processing, data portability, withdraw consent at any time, and lodge complaints with supervisory authorities.

5. Data Retention

We retain your data only as long as necessary for the purposes outlined or as required by law.

6. Contact Us

Email: privacy@neohome.com